return policy

Unsatisfied or defective goods?

Of course, you can make use of our 30-day right of return . This right begins on the day of delivery.

• Contact us:
  Send us a message using the contact form or send an email to khaledafdh075@gmail.com. We will take note of your request and coordinate the next steps quickly and easily.

Important information for returns:

• Return only after registration:
  Returns can only be sent to our returns center in Germany . Please do not send the goods back to us without prior registration.
  We will send you the return address by email so that your return can be correctly assigned.

Return instructions:

• Please ensure that the goods are returned clean, well-maintained and, if possible, in their original packaging .
• Once we have received your return, we will refund the purchase amount using the same payment method you used to make the purchase.
• Please note that processing may take up to 14 days .

Questions?

We are here for you!
Contact us via the contact form or by email: khaledafdh075@gmail.com

With this process we ensure that your return is processed smoothly. Thank you for your trust!